Privacy Policy

At Morris 21 Casino Online, we are committed to protecting your privacy while delivering a safe, transparent, and enjoyable gaming experience. We operate with the highest standards of responsibility and fully comply with Irish and EU data protection laws, including the General Data Protection Regulation (GDPR).This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

What Personal Data We Collect

We collect only the information necessary to provide our services and ensure a secure environment. This may include:

Full name and date of birth
Residential or mailing address
Email address and phone number
Identity verification documents (passport, driver’s licence, etc.)
Account activity and gaming history
Financial and payment transaction data
Device and technical information (IP address, browser type, device ID)
Communication records with our support team

To access full gaming features, we may require identity verification (KYC) in line with legal and anti-money laundering requirements.How We Collect Your DataWe collect personal data directly from you when you:

Create an account
Make deposits or withdrawals
Participate in promotions or loyalty programs
Contact our customer support
Complete identity verification procedures

We may also receive information from trusted third parties such as payment providers, identity verification services, and fraud prevention systems.

How We Use Your Personal Data

We use your information to:

Verify your identity and ensure regulatory compliance
Manage your account and provide gaming services
Process deposits, withdrawals, and transactions
Improve our platform and user experience
Detect and prevent fraud and illegal activity
Promote responsible gaming
Send you important updates, promotions, and offers (only with your consent)

Marketing Communications

With your permission, we may send you emails, SMS, or push notifications about bonuses, new games, and special events. You can unsubscribe at any time through the link in the message or by contacting support.

Data Security

We take the security of your data very seriously. We use advanced encryption, secure servers, strict access controls, and continuous monitoring to protect your information from unauthorized access, loss, or misuse.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience, analyse traffic, and personalise content. You can manage your cookie preferences in your browser settings at any time.

Sharing Your Data

We do not sell your personal data. We may share it only with trusted partners who help us operate the platform, including payment processors, hosting providers, and regulatory authorities when legally required. All third parties are bound by strict confidentiality and data protection obligations.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Ask for deletion of your data (where applicable)
Withdraw your consent at any time
Object to or restrict certain processing activities

To exercise any of these rights, please contact our Privacy Team at support@morris-21online.com.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

By using Morris 21 Casino Online, you acknowledge that you have read and understood this Privacy Policy.